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In order to Improve our services please fill in the questionnaire below and send it to us:
*All fields marked by (*) are required..!
1.
Do you buy Insurance covers in general?
Yes
No
2.
Do you have any type of cover with SUDINRECO?
Yes
No
3.
(a). Are you satisfied with SUDINRECO services?
(b).If not, Please explain:
Yes
No
4.
How do you rate our staff?
Excellent
Responsible
Irresponsible
Rude
5.
How do you judge our services?
Fast
Fair
Improving
Slow
Very slow
6.
Have you ever had a claim with SUDINRECO?
Yes
No
7.
If Yes , how was the claim being settled?
Fast
Fair
Slow
Very slow
8.
Do you insure with other Insurance Companies?
Yes
No
If yes, Please explain:
9.
Do you follow new Insurance covers offered by various/other Insurance companies?
Yes
No
10.
Do you know about the new covers provided by SUDINRECO?
Yes
No
11.
How did you come to know about these new covers?
Newspapers/Magazine
Radio
Friend
Other..
12.
Do you think these new covers satisfies all your needs?
Yes
No
13.
(i). Are you happy with the premium charged by SUDINRECO?
Yes
No
(ii). How would you rate them?
Very high
High
Fair
Low
14.
Do you get Insurance services at required time and place?
Yes
No
15.
How do you rate the performance of our branches and agents?
Useful and convenient
Bureaucratic
other
16.
What else do you think SUDINRECO should do in order to serve you better?
17.
Please tell us how to get in touch with you:
*
Name:
*
E-mail:
FAX:
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